Legal
Patterns arrive instantly. If you change your mind, you have 14 days to ask for a refund.
Last updated: 24 October 2026.
All our products are digital PDF patterns. Right after payment you get an email with a download link, and the pattern stays in your library at app.bonitodiacrochet.com for good. Nothing is shipped.
You can ask for a full refund within 14 days of purchase, for any reason, even if you have already downloaded the pattern. After a refund the pattern is removed from your library and your licence to use it ends.
If a file is faulty (corrupted, missing pages) or you were charged by mistake, tell us at any time and we'll fix it or refund you.
Paddle.com is the Merchant of Record for all our orders and processes refunds. Request one at paddle.net using the email from your order, or write to hello@bonitodiacrochet.com with your order number and we'll arrange it. Refunds go back to your original payment method.